Privacy and cookies policy
We understand that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this policy carefully and ensure that you understand it. Your acceptance of this policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this policy, you must stop using Our Site immediately.
What does this policy cover?
This privacy and cookies policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy and cookies policies of any such websites before providing any data to them.
What data do we collect?
Where we have obtained any personal data from you, you will be aware of the data provided to us depending on your use of Our Site.
How do we use your data?
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the General Data Protection Regulation (GDPR) at all times.
Our use of your personal data will always have a lawful basis either, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests.
With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email or telephone or post with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
How and where do we store your data?
We only keep your personal data for as long as we need to in order to use it as described above.
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.
We will treat all your personal information as private and confidential (even when you are no longer a customer). Your personal details will not be disclosed to anyone, other than in exceptional cases permitted by law. These are:
- Were we are legally compelled to do so
- Where there is a duty to the public to disclose
- Where disclosure is required to protect our interest
- Where disclosure is made at your request or with your consent
From time to time we will employ agents and sub-contractors to process information on our behalf. The same duty of confidentiality and security will apply to our agents and sub-contractors and all processing will only be carried out under our instruction.
The information collected by cookies enables us to understand the use of our site, including the number of visitors we have, the pages viewed per session, time exposed to particular pages etc. This in turn helps us to provide you with a better experience, since we can evaluate the level of interest in the content of our website and tailor it accordingly.
Cookies are used to store small amounts of information on your computer, which allows certain information from your web browser to be collected.
Your right to withhold information
You may access certain areas of Our Site without providing any data at all.
How can you access your data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org.
If you have any questions about Our Site or this policy, please contact Us by email at email@example.com or by telephone on 01233 500 200. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.
Changes to our privacy and cookies policy
Last updated May 2018.